Wholesale Custom Order

Introduction

 

We are excited you want to join in on the fun in creating your own products! Once you have read the below terms and conditions of becoming an Atlanta Cap Company B2B client, please contact us at info@atlantacapco.com with your inquiry. We will review your inquiry and respond as soon as possible.

 

Atlanta Cap Company Wholsale Order Minimums

 

Minimum Reorder: 144 Caps

 

Payment

Due to the custom nature of our products, payment is collected prior to items being put into production. Payment is accepted through Credit Card, PayPal, or Bank Wire transfers.

 

Order Processing Time

Our products have the following lead times:

• Custom Baseball Caps: ship approximately 1 week from the date the order was place
• Custom Jackets: ship approximately 1 week from the date the order was placed
• Custom Blankets: ship approximately 1 week from the date the order was placed
• Custom Shirts: ship approximately 1 week from the date the order was placed

 

*PLEASE NOTE that all orders ship complete. All items on the order are subject to the longest production time on that order. (i.e. An order with one stock item and one custom item will ship when the custom item is complete, which could be 3-5 weeks from the date the order was placed.) If you wish to receive a non-custom stock item prior to a custom piece, please order the non-custom items separately.

Shipping

All orders are shipped via FedEX. Expedited shipping does not affect the production time for custom items. If you wish to rush a custom item, please contact a customer service representative and know that a rush fee will be applied to your order.

Packaging

Wholesale orders are sent with protective packaging only. We strive to use as little packaging as possible while keeping products safe during transit.

Onboarding

After you complete the wholesale application form, an Atlanta Cap Company account executive will get in touch with you. If your account is approved, an account executive will walk you through creating your online account and placing your first order.

Ordering

If you are approved to become a wholesaler, you will be prompted to set up an account on the Atlanta Cap Company website. Orders should be placed through the website (www.atlantacapco.com) using your wholesale login information. Once you login, you will have access to all products at the wholesale rate. If you need assistance placing an order please contact: info@atlantacapco.com

 

 

Additional Information

Our office hours are Monday through Friday, 8 am to 5 pm EST. We do not maintain customer service support on the weekends. If you have a question outside of normal business hours, please email info@atlantacapco.com and a customer service representative will get back to you as soon as possible when the office reopens.